Shipping Policy
Shipping Policy
Thank you for shopping with Whatever the Treasure! We want to make sure your order arrives safely and on time. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
We ship to customers across the United States. Estimated delivery times are as follows:
- United States: 7–15 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow 2–5 business days for tracking information to update after your shipment confirmation email.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. We occasionally offer free shipping promotions — keep an eye on our homepage for current offers.
Customs, Duties & Taxes
For international orders, your package may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs. Please check with your local customs office for more information before placing an order.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please first check your tracking information. If your package appears lost or significantly delayed, contact us at info@whateverthetreasure.store and we will work with the carrier to resolve the issue.
Incorrect Shipping Address
Please double-check your shipping address before completing your order. We are not responsible for packages delivered to an incorrect address provided at checkout. If you notice an error, contact us immediately at info@whateverthetreasure.store — we will do our best to correct it before the order ships.
Contact Us
If you have any questions about your shipment, please don't hesitate to reach out to our support team at info@whateverthetreasure.store. We're happy to help!